NiRA Explains Why Hosting Activities of Was Suspended

HIGHLIGHT – ‘’ Suspended by NiRA


Nigeria Internet Registration Association (NiRA) has explained why Hosting Platform and Accredited Domain Registrar ‘’ was suspended and activities was shut down.


Nigeria Internet Registration Association (NiRA)

In a statement release on NiRA Official website which explained that the Registry has not responded to emails and support queries of its clients.

Read Full Statement Below:

Since 8th February 2017, an India based .ng ccTLD Accredited Registrar,, has not responded to escalated support queries and emails from its clients forwarded to it by the .ng Registry. The Registry had attempted severally since then and is still trying to contact this registrar via email, telephone, their online support system, social media platforms and postal services. 24th January 2017 was the last time this Registrar responded to the Registry via email.

Failing to respond to the .ng Registry is a breach of the Registrar Agreement signed with the Nigeria Internet Registration Association (NiRA). Also’s failure to respond to its registrants is in breach of the obligation a Registrar owes its registrants.

Some of the complaints via emails and phone calls from the clients of borders on payments made via the website/platform without service being rendered by

Whilst considering the plight of existing clients, the .ng Registry had taken a protective measure to ensure that the platform is temporarily not available for more Nigerians to make further payments. Further sanctions will be applied against by 2nd May 2017 should the company not reactivate/ attend/ respond to queries/ complaints raised by the registrants.

NiRA has sought legal advice and continues to consult its solicitors as events unfold on the matter.

Bearing in mind that NiRA is not a hosting company, efforts are on to attend to the various complaints on domain name management services rendered by

Edith Udeagu

Chief Operating Officer, NiRA

27th February 2017

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