Singer Nikki Laoye took to her Twitter to call out the airline over her bad experience flying to and from the UK. The singer stated that the customer service of the airline was terrible and needed to be worked on.
She also went on to complain about the airline’s one hand luggage rule and the fact that she had to pay more for her luggage.
Two years ago Banky W called out Arik Air after he and other passengers on a Lagos to New York flight were trapped in the plane for an hour with no air conditioning! There’s even a video of the unfortunate incident.
Read Nikki’s tweets below:
Flew ur airline for the 1st time to & fro the UK & had a terrible experience with your customer service @ArikAirNigeria @arikairuk #ArikAir
— Nikki Laoye (@NikkiLaoye) June 6, 2016
Never heard of ur weird rule of one hand luggage,where a female handbag is termed as luggage @ArikAirNigeria @arikairuk #ArikAir
— Nikki Laoye (@NikkiLaoye) June 6, 2016
A proper explanation to a 1st time customer would ave bn appreciated but Ur Staff decided to threatenMe @ArikAirNigeria @arikairuk #ArikAir
— Nikki Laoye (@NikkiLaoye) June 6, 2016
It's a shame that in 2016,ppl are Still complaining about you and ur services. Aren't you guys tired? @ArikAirNigeria @arikairuk #ArikAir
— Nikki Laoye (@NikkiLaoye) June 6, 2016
This took place at Heathrow on my way back to Lagos and i finally have time to tweet at you guys. @ArikAirNigeria @arikairuk #ArikAir
— Nikki Laoye (@NikkiLaoye) June 6, 2016
I had d money,No prob but made no sense. Flew Nigeria to UK with same bag & trolley box.To fly back was now wahala @ArikAirNigeria #ArikAir
— Nikki Laoye (@NikkiLaoye) June 6, 2016
Heard am not the 1st victim of this. Making cheap money off your 1st time customers isn't the way to go. @ArikAirNigeria #ArikAir
— Nikki Laoye (@NikkiLaoye) June 6, 2016
I do hope the department in charge of complaints will take this into consideration & deal with it. @ArikAirNigeria #ArikAir
— Nikki Laoye (@NikkiLaoye) June 6, 2016
