By using this site, you agree to the Privacy Policy and Terms & Conditions.
Accept
Okay.ngOkay.ngOkay.ng
Font ResizerAa
  • News
    • Politics
  • Entertainment
  • Business & Economy
  • Sport
  • Tech
Reading: NCC Mandates Simplification of Telecom Tariff Plans for Clarity and Transparency
Share
Font ResizerAa
Okay.ngOkay.ng
  • News
  • Entertainment
  • Business & Economy
  • Sport
  • Tech
Search
  • News
    • Politics
  • Entertainment
  • Business & Economy
  • Sport
  • Tech
Follow US
  • About Okay.ng
  • Advertising on Okay.ng
  • Contact Okay.ng
  • Careers
  • Meet the Team behind Okay.ng
  • Ownership and Funding of Okay.ng
  • Editorial Principles at Okay.ng
© OKN MEDIA PUBLISHING 2022 - All rights reserved
Telcos

NCC Mandates Simplification of Telecom Tariff Plans for Clarity and Transparency

Muhammad A. Aliyu
By Muhammad A. Aliyu
Published: August 6, 2024
Share
3 Min Read
NCC
NCC
SHARE

The Nigerian Communications Commission (NCC) has issued a directive to telecommunications operators to simplify their tariff plans, bundles, and promotional activities.

The aim is to provide subscribers with clear, easy-to-understand, and accurate information regarding the cost of voice, short messaging service (SMS), and data services.

This directive, contained in a document titled “Guidance on the Simplification of Tariffs in the Nigerian Communications Sector,” was issued on July 29, 2024.

In a statement released on Monday, Reuben Muoka, the NCC’s Director of Public Affairs, outlined the new requirements for Mobile Network Operators (MNOs).

- Advertisement -

The operators are now required to publish a comprehensive table detailing the features of their tariff plans and bundle offers.

This table should include essential information to help subscribers make informed decisions, such as the specifics of add-ons, pricing, how to opt-in or out, renewal terms, and rollover policies.

“The objectives of the simplification guidelines are to reduce the complexity of tariff plans and bundles, ensure transparency and fairness in promotional elements, protect consumers’ interests by providing clear and understandable tariff information, and promote fair competition among licensees by standardising tariff structures,” the statement read.

The guidelines emerged from extensive consultations with industry stakeholders, including MNOs and Consumer Focus Groups, and an in-depth analysis of consumer preferences and expectations.

- Advertisement -

According to the NCC, this initiative seeks to ensure that consumers are not overwhelmed by complex and confusing tariff information, enabling them to make better choices.

Key Provisions of the Directive:

  • Service providers must display all relevant tariff information, including plan names, prices, validity periods, price-per-second for on and off-network as well as international calls, expected data speeds, and fair usage policies.
  • MNOs are required to continue existing bonus-led tariff plans until December 31, 2024. During this period, they must educate and migrate all subscribers to the simplified tariff plans.
  • Operators must communicate tariffs to subscribers in clear language and a user-friendly format. Full disclosure of a subscriber’s tariff plan is to be provided via Unstructured Supplementary Service Data (USSD).
  • Stand-alone data bundles must be offered at fair prices to avoid tying consumers to products they do not need. Additionally, bonuses on promotions must be stated in actual value, and operators are required to eliminate access fees and asymmetric fee structures.

The NCC emphasized that while adhering to these new guidelines, operators must also meet the Key Performance Indicators (KPIs) standards as set out in the Quality of Service (QoS) Regulations.

Stay Updated on the Go with Our Latest News—Join Our WhatsApp Channel Now!
TAGGED:NCC
Share This Article
Facebook Whatsapp Whatsapp Telegram Email Copy Link Print
ByMuhammad A. Aliyu
Follow:
Muhammad Ameer Aliyu, is a prolific journalist who joined Okay Nigeria in 2015 with the aim staying committed to bringing more positive growth to the digital news platform. He is the Senior Editor at Okay Nigeria.
Previous Article Ogun State Sets Date for Local Government Elections
Next Article Abba Kabir Yusuf Kano Governor to Inaugurate Commission of Inquiry Over Protest-Related Violence

Connect with Okay on Social

FacebookLike
XFollow
InstagramFollow
TelegramFollow

Dollar/Naira Rates

Dollar to Naira Exchange Rate

Okay.ng Logo
Buy Rate ₦1,605.00
Sell Rate ₦1,620.00

Last updated: 3 weeks ago (June 3, 2025 2:33 pm)

Displayed rates are for informational purposes only and are subject to change.

USD/NGN Converter

- Advertisement -
- Advertisement -
Ad imageAd image
- Advertisement -
Ad imageAd image

Recent Posts

Taiwo Oyedele
FG Sets Ambitious Target to Raise Tax-to-GDP Ratio to 18% Within Three Years
Economy
Suspected IPOB/ESN Landmine Explosion Claims Six Lives in Imo Market
News
Political Rift Between Wike and Fubara Resolved After Presidential Mediation
News
NNPC
Senate Issues Ultimatum as NNPCL Fails to Appear Over N210 Trillion Audit Discrepancies
Energy & Oil
Federal Revenue Agencies to Undergo Restructuring as President Tinubu Enacts Major Tax Reform Legislation
News Top stories
- Advertisement -
Ad imageAd image

You May Also Like

NewsTop stories

BREAKING: President Tinubu Endorses Four Major Tax Reform Bills

Oluwadara Akingbohungbe
Oluwadara Akingbohungbe
June 26, 2025
Lagos State Government
News

Lagos State Government Refutes Peter Obi’s Allegation of Property Demolition, Orders Probe

Oluwadara Akingbohungbe
Oluwadara Akingbohungbe
June 26, 2025
News

Oyo State Governor Seyi Makinde Renames Polytechnic Ibadan in Honour of Late Dr. Omololu Olunloyo

Oluwadara Akingbohungbe
Oluwadara Akingbohungbe
June 26, 2025
Okay.ngOkay.ng
Follow US
© OKN MEDIA PUBLISHING 2025 - All rights reserved
  • About Okay.ng
  • Advertising on Okay.ng
  • Contact Okay.ng
  • Careers
  • Meet the Team behind Okay.ng
  • Ownership and Funding of Okay.ng
  • Editorial Principles at Okay.ng
adbanner
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?