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MultiChoice Faces Legal Storm as FCCPC Escalates Price Hike Dispute

Genesis Obong
By Genesis Obong
Published: March 6, 2025
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The Federal Competition and Consumer Protection Commission (FCCPC) has escalated its confrontation with MultiChoice Nigeria, initiating formal legal proceedings against the pay-TV giant and its Chief Executive Officer, John Ugbe. This move comes in response to MultiChoice’s defiance of regulatory orders, specifically its implementation of a controversial price increase despite an ongoing FCCPC inquiry.

The FCCPC, charged with safeguarding consumer interests and ensuring fair market practices, alleges that MultiChoice has deliberately flouted regulatory directives and obstructed its investigation. In a statement released on the Commission’s X account, Ondaje Ijagwu, Director of Corporate Affairs, confirmed the legal action, stating, “The Federal Competition and Consumer Protection Commission (FCCPC) has formally instituted legal proceedings against MultiChoice Nigeria Limited and its Chief Executive Officer, John Ugbe, for violating regulatory directives, obstructing an ongoing inquiry and engaging in conduct deemed violations of the provisions of the Federal Competition and Consumer Protection Act (FCCPA) 2018.”

The heart of the dispute lies in MultiChoice’s announcement of a planned price adjustment across its DStv and GOtv packages, scheduled for March 1, 2025. This adjustment would see significant increases, with the DStv Compact package rising by 25% and the Premium plan by 20%, among other hikes. Such increases, particularly in a market where pay-TV services are considered essential by many, have naturally sparked widespread concern.

In response to the planned increases, the FCCPC summoned MultiChoice, demanding explanations and issuing a directive to halt the implementation. The Commission specifically voiced concerns about the frequency of price hikes, potential abuse of market dominance, and anti-competitive practices within the pay-TV sector. Despite this directive, MultiChoice proceeded with the price increase on March 1, 2025, triggering the FCCPC’s legal action.

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The charges filed at the Federal High Court, Lagos Judicial Division, include obstruction of an inquiry, impeding an ongoing investigation, and providing misleading information, all in violation of the FCCPA 2018. The FCCPC argues that MultiChoice’s actions represent a deliberate attempt to undermine regulatory authority and deny Nigerian consumers their rightful protection under the law.

The implications of this legal battle extend beyond MultiChoice. The pay-TV market in Nigeria is significant, and the outcome of this case could set a precedent for how regulatory bodies address market dominance and consumer protection in the digital age. As reported by OkayNG, “MultiChoice had informed its customers about a planned price increase across its DStv and GOtv packages, set to take effect on March 1, 2025.” This information highlights the direct impact on everyday Nigerians.

Read Also: House of Reps Directs MultiChoice to Suspend Subscription Price Increase Amid Economic Hardship

Furthermore, the FCCPC has indicated that it is considering additional enforcement measures, including potential sanctions and regulatory interventions, to ensure compliance. This signals a strong commitment to safeguarding consumer rights and ensuring fair market practices.

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The FCCPC’s stance reflects a broader trend of regulatory bodies taking a more assertive role in protecting consumers. In a country where access to information and entertainment is increasingly reliant on digital platforms, ensuring fair pricing and transparent practices is paramount. The upcoming legal proceedings will be closely watched by consumers, industry stakeholders, and regulatory bodies alike, as they could reshape the landscape of the Nigerian pay-TV market.

I understand the frustration this evokes. Price increases, especially in a challenging economic climate, directly impact household budgets. “Maintaining the current pricing was essential to prevent any potential consumer harm during this period,” the FCCPC had emphasized, a sentiment I believe resonates with many Nigerians.

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TAGGED:Consumer ProtectionFCCPCJohn UgbeMultichoiceNigeriaPrice Hike
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ByGenesis Obong
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Genesis Obong is a Journalist with relevant experience in Business, Finance and Economic matters in Nigeria and across the West African space.
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